Refund Policy

Refund Policy

We want you to feel confident shopping with Vitrcestrs.

If you are not fully satisfied with your purchase, you may request a return within 30 days of delivery.

Eligibility for Returns

To qualify for a return:

• Items must be unused or lightly used
• Products must be returned in original packaging
• Proof of purchase is required

Non-Returnable Items

We do not accept returns for:

• Opened products with excessive use
• Final sale items
• Gift cards
• Promotional items

Refund Process

Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.